The Future Of Healthcare Is Digital

Confidence of care in a digital world

Delivering continuous support, convenience, and cost savings

Today’s consumers demand new and affordable care delivery models

They are moving away from costly, fragmented care toward:

• Lower-cost options and price transparency.
  
  
• On-demand access from anywhere (mHealth, telemedicine).
  
  
• Engaging and empowering experiences.

As healthcare needs evolve, people are embracing virtual care

• 46% of Americans used telehealth services in 2020, compared to 11% in 2019¹
  
  
• 86% of those who tried virtual care visits loved them²
  
  
• 93% said they were likely to continue virtual sessions with existing providers³

Individuals are also turning to apps like Sydney^SM Health for immediate support.

Virtual visits through Sydney Health were used 4.4X more in 2022 compared to 2021.⁴

The future of healthcare is digital. That’s where Anthem Link comes in.

Connecting to smarter, lower-cost, higher-value care

Powered by artificial intelligence (AI), Anthem Link leverages technology and one of the largest health data repositories in the world to:

• Close care gaps.
   
• Build insights.
  
  
• Enable provider collaboration and coordination.

It supports a seamless digital experience that integrates every member touch point in the healthcare continuum ‒ for more personalized and meaningful connections, improved outcomes, and reduced costs.

Helping your employees feel covered, protected, and confident

Anthem Link is an all-in-one solution (virtual platform, networks, scheduler, and customer service) that:

• Improves access to preventive care for a healthier workforce, leading to increased productivity, decreased downtime, and fewer claims.
  
  
• Provides 24/7 support and guidance.
  
  
• Offers virtual primary care at no cost (on nonhealth savings account [HSA] plans).
  
  
• Boosts employee engagement in care using available tools and resources.
  
  
• Gives robust health support through both virtual and in-person care.
  
  
• Empowers your employees to seek virtual care for health issues in real time.
  
  
• Promotes the use of cost-effective, high-performance providers.

Our network advantage

Anthem’s Blue High Performance Network^SM (BlueHPN) includes physicians, specialists, and hospitals that are carefully selected in each local market to increase healthcare access for your employees wherever they live and travel.⁵

With the industry’s most expansive high-performance network footprint, we:

• Are in 60+ major markets.⁶
  
  
• Are the sole BlueHPN solution that reaches all top-10 metropolitan service areas.⁶
  
  
• Have plan providers that are, on average, only about 2.3 miles farther than preferred provider organization (PPO) doctors and facilities.⁶
  
  
• Can reach more than 224M Americans (68% of U.S. population).⁶
  
  
• Generate an average 11% total cost-of-care savings over the most popular PPO plans.⁷

Your lifetime, trusted health partner

Anthem Link is reimagining every moment of health in a digital world, bringing together on-demand virtual care; high-value, lower-cost networks; collaborative expertise and data sharing; and 24/7 member support into one transformative experience.

1 McKinsey & Company: Telehealth: A quarter-trillion-dollar post-COVID-19 reality? (accessed June 2021): mckinsey.com.

2 Amwell: From Virtual Care to Hybrid Care: COVID-19 and the Future of Telehealth (accessed June 2022): business.amwell.com. 

3 Association of American Medical Colleges and Vizient Report, April 2021.

4 Anthem internal data, 2022.

5 The BlueHPN is not available in all markets.

6 The Blue Cross Blue Shield Association, Fall 2021 data. 

7 Total cost-of-care savings are based on a Consortium Health Plans analysis, 2020. Savings are on average and assume 100% enrollment. Results will vary based on employer locations and implementation.