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Telephone: 877-7-NYSHIP (877-769-7447)

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Monday to Friday, 8 a.m. to 4:30 p.m. ET

Hospital Program

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Monday to Friday, 8 a.m. to 5 p.m. ET

Mental Health & Substance Use Program

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24 hours a day, 7 days a week

Prescription Drug Program (including Medicare Rx)

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24 hours a day

Empire Plan NurseLine℠

Telephone: 877-7-NYSHIP (877-769-7447)

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Available 24 hours a day, 7 days a week

Hear a detailed description about each program

Telephone: 877-7-NYSHIP (877-769-7447)

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Available 24 hours a day, 7 days a week

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