Contact Us

General Assistance

Have a general question? 

If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat. 

Otherwise, please call 800-331-1476 (TTY: 711) Mon-Fri, 8 a.m. to 5 p.m. ET

Shopping Assistance

Need help shopping for a plan?

Find your plan type listed below for a number to reach a product expert. Already a member? Log In for a more personalized experience.

Individual & Family Plans (under age 65):

844-305-6963 (TTY/TDD: 711)

Medicare Advantage and Prescription Drug Plans:

855-731-1090 (TTY/TDD: 711)

Mon-Fri, 8 a.m. to 8 p.m. except Thanksgiving and Christmas

Employer Plan:

To learn more about which plans may be right for you, or to get a quote, send the following details to NYSmallBusiness@anthem.com and we’ll connect you to a local New York Broker:
Name
Organization’s name
ZIP code
Number of Employees
Phone number and/or Email address